Very good location just off time square and in walking distance to most attractions

Room extremely small could barely walk around the bed, no wardrobe just a clothing rail at the foot of the bed, room was very dark with no main light only lamps, we put the sign on the door to say we didn’t want the room cleaning as the room was so small our stuff was everywhere, they ignored the sign and cleaned it anyway which meant they moved all of our things.

Staff all very friendly and welcoming. Hotel restaurant, Serafina, serves lovely food. The bed was the most comfortable we have ever slept in!

Only 2 lifts and one was out of action whilst we were there making the wait to get to/from our room on the 15th floor very slow at times