The Scotsman Hotel

Nice hotel with very friendly and helpful staff. Good pool and gym, some nice public areas i.e. lounge on level 3 and the main dining area. Food was very good both breakfast and dinner (but no Orange juice included with Full Scottish breakfast unless you had continental).

Not impressed with additional charges for WiFi, toilet was a bit lose in my bathroom (but it was reported to maintenance to be fixed whilst I was still checking out). Flat screen TV very small. Bed was not as comfortable as I would expect from this class of hotel (Tigerlilly on George street beats the Scotsman for bed, bathroom, free wifi and free fruit in room).

Absolutely fantastic 5* hotel as central as you can get in Edinburgh - staff are all excellent.

None

good pool

waited along time for luggage to come up to room had to ask twice

all most everything

Food was excellent, the room was well appointed. We enjoyed the Spa and the treatments. In the main the staff were very attentive, but some small things let them down for a 5 star hotel

On arrival at 10am the check-in experience was very good and we were advised our room would be guaranteed available at 2pm. When 2 o'clock arrived our room wasn't ready and even at 3pm when they let us into the room it was still being cleaned. On day 2 when we got back to our room at 2.30pm it still hadn't been cleaned. Other minor issues left us feeling a little disapponted for a couple that don't complain and are very amenable and understanding when things don't run as smoothly as you'd like.

There's plenty to do. We liked St Mary's Close tour, the open bus tour (green and white bus recommended because they have a narrator rather than a taped commentary) and a general wander around the city. Food wise, The Mussell and Steak Bar is great for lunch and for dinner Wedgewood is the place to go.

Very pleased, It was our aniversary and we had a very warm welcome with Champagne in the room!!Staff were very helpful and friendly.Look forward to coming back