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      Opiniones sobre Hotel Elba Carlota Beach & Convention Resort 4 ESTRELLAS

        avenida de las marismas  3, 35610  Caleta de fuste - antigua, Fuerteventura, españaVer Mapaavenida de las marismas, 3, fuerteventura, 35610, españa Latitude: 28.38795; Longitude: -13.863947
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      28.387950-13.863947
      Hotel Elba Carlota Beach & Convention Resort
      Puntuación4,1/5de 112 valoraciones
      • Habitación
         
        4,3 / 5
      • Instalaciones
         
        4,4 / 5
      • Limpieza
         
        4,2 / 5
      • Calidad de la comida
         
        3,6 / 5
      • Profesionalidad del personal
         
        4,2 / 5
      • Calidad - Precio
         
        4,0 / 5
      COMENTARIOS 100% REALES
      Opiniones reales de clientes reales

      81 opiniones de Hotel Elba Carlota Beach & Convention Resort

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      • Hotel Elba Carlota Beach & Convention Resort4,2/5

        Pareja

        Kelly93Publicado el 2016-07-16Comentario en English

        Comentario positivo

        Having arrived 4 hours early due to our flight, the hotel ensured that our room would be on the cleaning staffs priority list. We received our room at 1pm (normal check in at 3pm). When we arrived we received our all inclusive bands and went down to have lunch whilst we waited. I emailed the hotel prior to the stay and requested a good view and on a higher floor, we were put on the 5th floor (top) and had a fantastic view. All views are side on unless you pay for a suite. The maid service made sure the room was clean and our towels and bedding changed regularly. The food was nice and had plenty of variety. We were also invited to their Italian restaurant for one evening which was very nice. We were waited on, rather than the standard buffet food. The bar staff were great, especially the manager! Very entertaining and welcoming.

        Comentario negativo

        On the first day we found a cockroach in our bathroom Our key entry failed and they had to change the lock but was swiftly fixed.

      • Hotel Elba Carlota Beach & Convention Resort3,5/5

        Familia

        Juan KicoPublicado el 2016-07-01

        Comentario positivo

        Ubicación e instalaciones comunes, (piscinas y jardines) y la proximidad a la playa.

        Comentario negativo

        Hemos tenido muchos problemas con el tema de las toallas, tanto de baño como de piscina. Nada más llegar nos encontramos una nota en el baño que decía que por problemas de lavandería las toallas se cambiaban cada tres días, y las toallas de la piscina, por el mismo problema, no las podían cambiar, es más, el primer día solo pudimos disponer de 4 toallas para 6 personas. Este hotel tiene un problema y se lo pasan al cliente, quien ha contratado la estancia por una serie de prestaciones que no va a recibir y no va a tener ninguna contra prestación por la falta de este servicio. Conociendo algo el sector y viviendo las circunstancias actuales, y después de 4 días en el hotel sin que nos cambien las toallas, esto me suena a un recorte de gasto encubierto. No me ha parecido correcta la gestión de este problema por parte del hotel.

      • Hotel Elba Carlota Beach & Convention Resort4,7/5

        Amigos

        Over 50s Cycling GroupPublicado el 2016-05-23Comentario en English

        Comentario positivo

        We stayed half board and the food was fantastic. Easily fuelled our cycling trips. The smoothies at breakfast were lovely and the variety in the evening was superb. I particularly liked the fish and the Mexican evening.

      • Hotel Elba Carlota Beach & Convention Resort4,8/5

        Pareja

        Chef Publicado el 2016-05-12Comentario en English

        Comentario positivo

        Everything is good specially location, Lovely resort

        Comentario negativo

        Shower screen over the bath too small seal not really stop water going down flood the floor everytime we took a shower.

      • Hotel Elba Carlota Beach & Convention Resort5,0/5

        Pareja

        Anonymous Publicado el 2016-01-11Comentario en English

        Comentario positivo

        The hotel was really nice food was excellent on choice and quality

        Comentario negativo

        Sorry no negative reviews

      • Hotel Elba Carlota Beach & Convention Resort5,0/5

        Familia

        Anonymous Publicado el 2015-11-16Comentario en English

        Comentario positivo

        This was our second time staying at this hotel. It represented great value for money with good hotel facilities, spacious rooms and a constant supply of excellent food ( for those that feel they need it!). It's very difficult to find something negative to say and it suited our needs completely (family of three). We won't be back next year as a new baby arrives but it will certainly will be in our plans for the following year.

        Comentario negativo

        The only negative comment I can make is that the waiting staff, who worked incredibly hard, were sometimes overwhelmed by the huge influx of people at the beginning of meal times and some extra staff would help with the workload and help the hotel deliver a better service.

      • Hotel Elba Carlota Beach & Convention Resort3,7/5

        Pareja

        Clare128Publicado el 2015-10-23Comentario en English

        Comentario positivo

        Staff are very good as is location. Rooms and bathrooms well equipped

        Comentario negativo

        Food at lunch and dinner could be improved and hot dishes need more variation. Breakfasts are good. 1 swimming pool is advertised as heated but was not in late October and both pools were cold. Children allowed to run riot everywhere and swim\jump into the jacuzzi which is clearly signed for over 16 only. Adults are obviously second class citizens when a lot of children are in the hotel.

      • Hotel Elba Carlota Beach & Convention Resort4,7/5

        Pareja

        Anonymous Publicado el 2015-09-08Comentario en English

        Comentario positivo

        Friendly staff, very clean premises and room.

        Comentario negativo

        Too many flys in the restaurant area and the pool

      • Hotel Elba Carlota Beach & Convention Resort2,5/5

        Amigos

        hotel lleno de CucarachasPublicado el 2015-08-11

        Comentario positivo

        A pesar que habia muy poco personal se desviven por hacer las cosas bien y que el cliente esté satisfecho.

        Comentario negativo

        No cambian las sabanas a no ser que lo solicites; el 4to dia tuvimos que pedirlo. No re ponen ni el gel, está de mas decir que no ponen ni champú. estuvimos una semana, todo los días encontrábamos cucarachas gigantes, la recepción nos dejó un bote de matacucarachas ya que supuestamente para ellos es normal. La ducha se rompió. . Olía a cañerías la habitación.

      • Hotel Elba Carlota Beach & Convention Resort4,7/5

        Familia

        RosielawPublicado el 2015-01-27Comentario en English

        Comentario positivo

        Had a really good stay at the Elba Carlota. Beautiful setting right on a perfect Sandy beach. The quality of food and choice is excellent. Staff were helpful and courteous.

        Comentario negativo

        I paid for a sea view room which should have been marketed as a partial sea view. Check the room first before accepting it.


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